(The following terms and conditions also contain legal information on your rights under the provisions on contracts in distance selling and electronic commerce.)

table of contents

1. scope
2. Offers and service descriptions
3. Ordering process and conclusion of contract
4. prices and shipping costs
5. Delivery, availability of goods
6. payment arrangements
7. retention of title
8. Material defect warranty and guarantee
9. liability
10. Storage of the contract text
11. privacy
12. Jurisdiction, Applicable Law, Contract Language
13. Supplementary terms and conditions for installment purchases by easyCredit

1. Scope

1.1. For the business relationship between We-Love-E GmbHThe following General Terms and Conditions apply exclusively to the business relationship between Am Flootgarten 6 A, 29364 Langlingen (hereinafter referred to as "Seller") and the customer (hereinafter referred to as "Customer") in the version valid at the time of the order.

1.2. You can reach our customer service department for questions, complaints and grievances on weekdays from 9:00 am to 4:30 pm at the following telephone number: 05082 278 98 50 as well as via email at: info@elshopmox.com

1.3. A consumer within the meaning of these General Terms and Conditions is any natural person who concludes a legal transaction for a purpose that is predominantly neither commercial nor self-employed (§ 13 BGB).

1.4. Deviating conditions of the customer are not recognized unless the seller expressly agrees to their validity.

2. Offers and service descriptions

2.1. The presentation of products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order. Product descriptions in catalogs and on the seller's websites do not constitute a warranty or guarantee.

2.2. All offers are valid "while stocks last," unless otherwise stated with the product. Errors and omissions excepted.

3. Ordering process and conclusion of contract

3.1. The customer can select products from the seller's range without obligation and order them via the button. [in den Warenkorb] The items are collected in a so-called shopping cart. The customer can then proceed to checkout within the shopping cart by clicking the button. [Weiter zur Kasse] Proceed to the completion of the order process.

3.2. Via the button [Kaufen] The customer submits a binding offer to purchase the goods in the shopping cart. Before submitting the order, the customer can view and change the data at any time. Required fields are marked with an asterisk (*).

3.3. The seller will then send the customer an automatic confirmation of receipt by email, which lists the customer's order again and which the customer can print using the "Print" function (order confirmation). The automatic confirmation of receipt merely documents that the customer's order has been received by the seller and does not constitute acceptance of the offer. The purchase agreement is only concluded when the seller ships or delivers the ordered product to the customer within 2 days, or confirms shipment to the customer within 2 days by means of a second email, an explicit order confirmation, or by sending the invoice.

3.4. If the seller offers prepayment, the contract is concluded upon provision of the bank details and payment request. If payment is not received by the seller within 10 calendar days of the order confirmation being sent, even after a reminder, the seller will withdraw from the contract. As a result, the order becomes invalid, and the seller has no obligation to deliver. The order is then considered complete for both the buyer and seller without further consequences. Therefore, items are reserved for a maximum of 10 calendar days for prepayment orders.

4. Prices and shipping costs

4.1. All prices stated on the seller's website include the applicable statutory sales tax.

4.2. In addition to the stated prices, the seller charges shipping costs for delivery. These shipping costs are clearly communicated to the buyer on a separate information page and during the order process.

5. Delivery, availability of goods

5.1. If advance payment has been agreed, delivery will take place after receipt of the invoice amount.

5.2. If not all ordered products are in stock, the seller is entitled to make partial deliveries at his own expense, insofar as this is reasonable for the customer.

5.3. If delivery of the goods fails due to the buyer's fault despite three delivery attempts, the seller may withdraw from the contract. Any payments already made will be refunded to the customer immediately.

5.4. If the ordered product is unavailable because the seller is not supplied with this product by their supplier through no fault of their own, the seller may withdraw from the contract. In this case, the seller will inform the customer immediately and, if applicable, offer delivery of a comparable product. If no comparable product is available or the customer does not wish to receive a comparable product, the seller will promptly refund any payments already made by the customer.

5.5. Customers are informed about delivery times and delivery restrictions (e.g. restrictions on deliveries to certain countries) on a separate information page or within the respective product description.

6. Payment terms

6.1. The customer can choose from the available payment methods during and before completing the order process. Customers are informed about the available payment methods on a separate information page.

6.2. If payment by invoice is possible, payment must be made within 30 days of receipt of the goods and the invoice. For all other payment methods, payment must be made in advance without deduction.

6.3. If third-party providers are commissioned to process payments, e.g., Paypal, their terms and conditions apply.

6.4. If the payment due date is specified according to the calendar, the customer is in default upon missing the deadline. In this case, the customer must pay statutory default interest.

6.5. The obligation of the customer to pay interest on arrears does not exclude the assertion of further damages by the seller.

6.6. The customer only has the right to offset if his counterclaims have been legally established or recognized by the seller. The customer can only exercise a right of retention if the claims result from the same contractual relationship.

7. Retention of Title

The delivered goods remain the property of the seller until full payment has been made.

8. Warranty for defects and guarantee

8.1. The warranty is determined by legal regulations.

8.2. A warranty for goods supplied by the seller exists only if it has been expressly given. Customers are informed about the warranty conditions before the order process begins.

9. Liability

9.1. The following exclusions and limitations of liability shall apply to the seller's liability for damages, irrespective of the other statutory requirements for claims.

9.2. The seller is liable without limitation if the cause of the damage is based on intent or gross negligence.

9.3. Furthermore, the seller is liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations whose fulfillment makes the proper execution of the contract possible in the first place and on the observance of which the customer regularly relies. In this case, however, the seller is only liable for the foreseeable, contract-typical damage. The seller is not liable for the slightly negligent breach of obligations other than those specified in the preceding sentences.

9.4. The foregoing limitations of liability do not apply in cases of injury to life, body, or health, for defects after the assumption of a guarantee for the quality of the product, or in cases of fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.

9.5. Insofar as the seller's liability is excluded or limited, this also applies to the personal liability of employees, representatives and vicarious agents.

9.6 NOTE: The use of electric scooters (e-scooters), e-skateboards, e-hoverboards, e-unicycles, etc. in areas subject to the Road Traffic Regulations, public roads and squares, is not permitted and may be punished with a fine.

10. Storage of the contract text

10.1. The customer can print out the text of the contract before submitting the order to the seller by using the print function of his browser in the last step of the order.

10.2. The seller will also send the customer an order confirmation with all order details to the email address provided by the customer. Along with the order confirmation, the customer will also receive a copy of the General Terms and Conditions, including the cancellation policy and information on shipping costs, delivery, and payment terms. If you have registered in our shop, you can view your placed orders in your profile area. Furthermore, we save the contract text, but do not make it publicly accessible online.

11. Data protection

11.1. The seller processes the customer's personal data for a specific purpose and in accordance with the statutory provisions.

11.2. The personal data provided for the purpose of ordering goods (such as name, e-mail address, address, payment details) are used by the seller to fulfill and process the contract. This data is treated confidentially and not passed on to third parties who are not involved in the ordering, delivery and payment process.

11.3. The customer has the right to request information free of charge about the personal data that the seller has stored about him. In addition, he has the right to correct incorrect data, blocking and deletion of his personal data, provided there is no legal obligation to retain it.

11.4. Further information on the type, scope, location and purpose of the collection, processing and use of the required personal data by the seller can be found in the data protection declaration.

12. Jurisdiction, Applicable Law, Contract Language

12.1. The place of jurisdiction and performance is the seller's registered office if the customer is a merchant, a legal entity under public law or a special fund under public law.

12.2. Contract language is German.

13. Supplementary General Terms and Conditions for installment purchases by easyCredit

13.1. Scope and general terms of use

The following supplementary terms and conditions (hereinafter referred to as "Terms") apply between you and the merchant for all contracts concluded with the merchant where installment payment via easyCredit (hereinafter referred to as "Installment Purchase") is used. In case of conflict, these supplementary Terms take precedence over any conflicting terms and conditions of the merchant. Installment Purchase is only available to customers who are consumers as defined in § 13 of the German Civil Code (BGB) and who are at least 18 years of age.

13.2. Installment purchase

For further details, please refer to the installment payment privacy notice in the order process. If installment payment is not possible due to insufficient creditworthiness or reaching the merchant's sales limit, the merchant reserves the right to offer you an alternative payment method. The installment payment agreement is concluded between you and the merchant. With installment payment, you choose to pay the purchase price in monthly installments. Monthly installments are payable over a fixed term, whereby the final installment may differ from the previous installment amounts. Ownership of the goods remains with the merchant until full payment is received. The receivables arising from the use of installment payment are assigned by the merchant to Creditplus Bank under an existing factoring agreement. Payments can only be made to Creditplus Bank to be considered valid.

13.3. Installment payment via SEPA direct debit

By granting a SEPA direct debit mandate with your installment purchase, you authorize TeamBank AG to collect the payments due for the installment purchase from your current account specified during the order process at the bank indicated there via SEPA direct debit. TeamBank AG will notify you of the collection by email no later than one calendar day before the SEPA direct debit is due (pre-notification). The collection will take place no earlier than the date specified in the pre-notification. A later, but still timely, collection may occur. If the purchase price decreases between the pre-notification and the due date (e.g., due to credits), the debited amount may differ from the amount stated in the pre-notification. Installment purchase by easyCredit -public- Page 2 of 2. You are responsible for ensuring that your current account has sufficient funds on the due date. Your bank is not obligated to honor the direct debit if there are insufficient funds in your current account. Should a direct debit be returned due to insufficient funds, an unauthorized objection by the account holder, or the closure of the current account, you will be in default without further notice, unless the returned direct debit is due to circumstances beyond your control. Any fees charged to TeamBank AG by your bank in the event of a returned direct debit will be passed on to you and must be paid by you. If you are in default, CreditPlus Bank is entitled to charge a reasonable reminder fee or default interest at a rate of five percentage points above the respective base interest rate of the European Central Bank for each reminder. Due to the high costs associated with chargebacks, we kindly ask you not to dispute the SEPA direct debit in the event of a cancellation of the purchase agreement, a return, or a complaint. In these cases, the payment will be reversed in consultation with the merchant by refunding the corresponding amount or issuing a credit note.